A new report by Cosmose AI, an offline behavioral tech company, shows how brands can navigate the reality of the “revenge shopping” retail scene in China. Image credit: Shutterstock
By Ruonan Zheng China’s retail traffic began to rebound in mid-February, but how can brands bank on this opportunity? Cosmose AI, an offline behavioral technology company, has analyzed bricks-and-mortar retail traffic from January to March. The study is based on data gathered from more than 360,000 stores, including 600-plus luxury and beauty brands, and major shopping malls in mainland China, Hong Kong and Macau. Its clients include LVMH, Richemont, L’Oréal and Walmart. The fresh data offers a glimpse into how brands can navigate the reality of China’s “revenge shopping” retail scene. On a macro scale, the report highlights a few essential trends:
- Regionally: mainland China is recovering faster than Hong Kong and Macau, and is expected to return to pre-pandemic levels by June.
- Category-wise: traffic at beauty stores is recovering faster than luxury stores, but it does not mean higher transaction values compared to luxury goods.
- City-wise: new-tier cities such as Hangzhou, Chengdu and Chongqing are recovering faster than first-tier cities including Beijing, Shanghai, Shenzhen and Guangzhou. The political capital of the country, Beijing, has lagged behind them all.
- For both luxury and beauty, traffic was at 60 percent pre-pandemic levels for all cities except Beijing by the end of March.
- Shanghai, China’s economic hub, has recovered significantly faster than most cities.
- Shopping malls within the same cities recovered differently.
- In Beijing: SKP Beijing bounced back by the end of March, which was the quickest, followed by China World Mall, while the traffic at Yintai Cent In01 has not shown much promise.
- In Shanghai: Plaza 66 has already reached 70.4 percent of its pre-COVID-19 traffic, followed by IAPM Mall and HKRI Taikoo Hui, both more than 67 percent, while the IFC Mall has only recovered 55.6 percent of its traffic.
- In Chengdu: all malls show similar traffic trends. IFS International Finance Center bounced back to 58.3 percent of its previous level by the end of March, followed by Yuanyang Taiguli and Renhe Spring Plaza, while Chicony Square dropped steeply during the pandemic and has only recovered 49.3 percent of its traffic.