Chatbots are the new HR managers

Published: February 15, 2018

A chatbot can maintain regular, proactive contact with each employee throughout the year to detect any issues that need to be escalated for human engagement.

Gucci is leaving Louis Vuitton in the dust online

Published: February 13, 2018

By last year’s end, Gucci greatly surpassed Louis Vuitton in online traffic, its next closest competitor in the online luxury space. And while Web site traffic does not necessarily translate into sales conversion, it certainly points to that.