Retail

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Digital customer services heighten live agent expectations

August 6, 2018

Half of luxury shoppers are discount-oriented: YouGov

August 1, 2018

Luxury benefits from accepting ecommerce strategies

July 31, 2018

A look at Vietnam’s affluent

July 31, 2018

86pc of affluent shoppers actively use loyalty programs

July 27, 2018

Click-and-collect consumers shop on all platforms

July 26, 2018

Retailers not yet meeting shoppers’ digital expectations: BRP

July 25, 2018

Physical-meets-digital stores key to experiential retail: Fashionbi

July 24, 2018

Political conservatives 10pc more likely to buy luxury goods

July 23, 2018

Luxury brands cannot ignore voice commerce

July 23, 2018

Millennial shoppers value compassion, customer service more than most: report

July 17, 2018

Nordstrom tops other luxury retailers for emotional intelligence, relationship building

July 11, 2018

5 disruptive statements from China Connect Shanghai 2018

July 6, 2018

Traditional retail path to purchase has been completely upended: report

July 5, 2018

Men outspend women now on apparel and footwear. Is your store connecting with them?

July 3, 2018

Luxury brands can no longer overlook Japanese consumers: Agility

July 2, 2018

High-ticket items more prone to fraud due to bigger payouts: Forter

June 28, 2018

Luxury gifters twice as likely to buy with same-day delivery

June 28, 2018

In-person experiences, services keep shoppers coming back

June 27, 2018

Dangers of password-based loyalty programs

June 27, 2018

Department stores’ emphasis on discounts causes indifference

June 26, 2018