Lab-grown diamonds disrupt bridal market with competitive pricing
Mined diamonds are facing increasing competition, as two-thirds of millennials who are shopping for an engagement ring are considering lab-grown stones.
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How mobile shopping apps enhance customer engagement
To gain a competitive edge, retailers need to use data to better understand their direct competition and create compelling mobile experiences that deliver higher conversion rates, larger basket sizes, more frequent purchases and better customer retention.
Incidents of fraud damage retailers’ relationships with consumers
Nearly half of shoppers in the United States have dealt with credit card fraud, with many victims not returning to the retailer after the incident, leaving merchants in a precarious position.
50pc of Chinese affluents plan to increase luxury spending: Agility
Despite concerns over the health of China’s luxury market, the majority of Chinese affluents remain optimistic about their spending and expect their disposable incomes to increase in 2019.
Dior plays up British connections in large-scale exhibition
French fashion brand Dior is exploring its relationship with British culture by sponsoring an exhibition at London’s Victoria and Albert Museum in what is the label’s largest retrospective in the United Kingdom.
Wellness is so pervasive even burial industry will be impacted
After disrupting services, luxury goods and retail, wellness is becoming fully integrated into categories including fashion and fragrances.
Digital KPIs for a transforming luxury landscape
With many more shoppers beginning their customer journeys online and on mobile, luxury retail decisions informed by rich, timely digital key performance indicators (KPIs) will prove vital for success.
Ulysse Nardin backs ocean awareness mission
Swiss watchmaker Ulysse Nardin is celebrating its ties to the sea by endorsing a voyage aimed at shedding light on the need for ocean conservation.
Luxury fashion ecommerce spending on the rise
Consumers are spending more on luxury apparel, footwear and accessories online, helping to drive a 50 percent increase in dollar sales in recent years.
Retailers catching up to consumers’ digital expectations
As consumers seek to shop in environments that are digitally integrated, retailers are playing catch up when it comes to technology such as augmented reality and video conferencing.