Auto industry sales break records in the UK: report
The automotive industry in the United Kingdom has hit its seventh year of consecutive growth capped off with record-breaking sales.
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Brands must sniff out customer intent prior to taking action, says Forrester analyst
NEW YORK – When it comes to customer service, brands should actively search through every aspect of the consumer journey looking for ways to make the process smoother, easier and more efficient.
Holistic approach to customer service helps avoid channel fatigue
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
Personalization offers brands the key to deeper customer relationships
NEW YORK – In today’s marketing environment, consumers expect everything to be personalized and only brands that can offer the best and smartest personalization are reaping the rewards.
English housing supply continues to rise despite residential vacancies: Knight Frank
With so many luxury apartments sitting vacant, a new report from Knight Frank shows that there is a continual increase in the supply of housing in England.
To reach luxury customers, talk to their influencers
Rather than buy ads that may never be seen, many marketers are reaching out to influencers — people who have built followings on Instagram, Facebook and Twitter. But how can brands find such influencers?
Fendi mourns loss of Carla Fendi
Carla Fendi, one of the inheritors of Italian fashion house Fendi, has died at the age of 80.
Premium-priced eyewear is growing at twice the rate of category’s market: Fashionbi
The global eyewear market is currently valued at $90 billion, and the popular category shows no signs of slowing, as it is expected to see growth of 65 percent by 2020, according to a new report by Fashionbi.
Trussardi’s foundation raises conversation around refugees through topical exhibit
Fondazione Nicola Trussardi, the nonprofit organization linked to Italian fashion label Trussardi, is raising awareness for refugees through art.
Comité Colbert calls on shared cultural affinities for Japanese art exhibit
Members of France’s Comité Colbert are reaffirming French luxury’s positioning in Japan through a dialogue with 50 up-and-coming Japanese artists.