February 14, 2019
Lexus tops J.D. Power's most dependable. Image credit: Lexus
According to new research, Toyota Corp.’s Lexus is proving to the most dependable automotive brand in the eyes of consumers, followed closely by Porsche.
Porsche and Toyota tied at second place following Lexus in terms of dependability, per to J.D. Power’s 2019 U.S. Vehicle Dependability Study. The research also found that owners are continuing to show positive thoughts towards their vehicles owned for three years, with a 4 percent jump from last year.
From October to December 2018, J.D. Power interviewed 32,952 original owners of 2016 model year vehicles after three years of ownership.
Luxury and dependability
Overall vehicle dependability is up six points on J.D. Power’s scale from last year, to 136 PP100, but this is a slowdown from the 14 points of growth between 2017 and 2018.
While Porsche was at the top of the list for overall dependability, other luxury German brands saw significant growth. Audi, BMW and Mercedes-Benz all saw dramatic improvement.
J.D. Power ranked its most dependable model of car for the first time this year, and the title went to the Porsche 911.
Porsche 911 Turbo S Exclusive Series Coupe. Image courtesy of Porsche
For the most dependable midsize premium car, BMW 5 Series was ranked at the top, followed by the Audi A7 and the Mercedes-Benz E-Class.
Audi’s A5 and A4 were in the top three of the most dependable compact premium cars, but were beat out by the Lexus ES as number one.
BMW and Audi were also among the top 10 for J.D. Power’s dependable brand ranking.
Additional insight
Automakers are continuing to meet drivers' expectations as they improve features in their vehicles, according to a prior report from J.D. Power.
German automaker Porsche ranked second in J.D. Power's 2018 U.S. Automotive Performance, Execution and Layout (APEAL) study, scoring one point less than Hyundai’s Genesis. Other high-end auto brands that scored high include BMW, Lincoln and Mercedes-Benz (see story).
Porsche’s 911 vehicle was also awarded as the highest-rated model of the year, according to J.D. Power in 2018.
Joining Porsche within the top five highest rated models of 2018 were the Genesis G90, Mercedes-Benz S-Class, Lincoln Continental and Porsche again with its Macan, in that order. The Porsche 911 earned the highest spot with a score of 94 out of 100 (see story).
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