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Reactions to Google’s mobile-friendly search changes
January 30, 2015 By

Google’s mobile search division recently announced upcoming algorithmic changes to the way it recognizes responsive mobile Web sites. According to the search giant’s blog, the shift is but the first step in providing mobile users with a more valuable, quality Web experience across devices.

Technology and touchdowns: How mobile is changing the game
January 30, 2015 By

It is interesting to me that an event that occurs once a year – the Super Bowl – would have so many mobile apps designed for roughly four hours of television.

Retailers must embrace in-store pickup
January 29, 2015 By

Despite the obvious benefits, many retailers still hold the view that the in-store pickup process is too complicated and costly to warrant investment.


Design and the future of retail in quest of millennials
January 28, 2015 By

As more millennials use smartphones for everyday purchases, they are rapidly shaping the future of the retail industry by changing how consumers buy products.

Exploring legal challenges to fulfilling the potential of mHealth
January 27, 2015 By

What should government, the technology and communications industries, patients and consumers, health care professionals and organizations do to protect the privacy and security of health care, medical and patient information using digital, mobile technologies?

6 tips to maximize the potential of luxury email campaigns
January 26, 2015 By

Email, a too-often-forgotten luxury marketing tool, especially in the age of social media, still delivers the highest rate of ROI of all marketing channels, with search engine optimization a distant second.


7 areas for retailers to pay attention in year of cautious optimism
January 26, 2015 By

There is no doubt that there are challenges ahead for retailers, but in general, conditions are being termed as cautiously optimistic. With that said, here are a few things to pay attention to as we wrap up January.

Book Excerpt: The Brand Challenge: Adapting Branding to Sectorial Imperatives
January 23, 2015 By

Successful luxury brands have carved very specific principles, which are the opposites of the classic laws of marketing. They are called the anti-laws of marketing; for luxury does not lie in “marketing” but in the offering of creative, disruptive and hyperqualitative realizations.

5 trends in mobile business apps in 2015
January 23, 2015 By

Mobile applications have shaken up day-to-day business practices for millions of sales teams as well as those in other fields, and it is easy to see why.


TCPA compliance remains a headache for marketers
January 22, 2015 By

While seemingly easy, developing an effective mobile strategy is not without peril. Companies that have attempted to do so without following the rules – which will never be mistaken for a model of clarity – can attest to the pain and costs that result from such efforts.

Meet your new high-rise neighbor: the Honorable Mr. and Mrs. George Jetson
January 22, 2015 By

For the world’s rich, there is always sanctuary — a high-rise co-op in Manhattan, a yacht to take them from one luxury resort to another. When things get really hairy, they can send the kids to school in Switzerland, stay in walled compounds and drive bulletproof Maybachs.

The next killer app: Stores
January 21, 2015 By

Consider this: in 2013 only 4 percent rated Buy Online Pickup In-Store as more important than home delivery. In 2014, this number jumped to 64 percent.


Wearables and Internet of Things: That’s where the smart money is
January 16, 2015 By

Every smart home solution, from Samsung to Belkin to Whirlpool, is a constellation of nannycams and ovens and lighting and door locks, et al, revolving around a smartphone app at the center for control and monitoring.

Meeting mobile’s challenges with gaming strategy
January 13, 2015 By

The mobile gaming community has spent an inordinate amount of time solving the very problems that marketers face when dealing with customer engagement.

Mobile versus being mobile: Match Web site experience to customer intent
January 12, 2015 By

The increasing ubiquity of smartphones continues to present opportunities and challenges for all online retailers.


Why are so few retailers achieving true omnichannel functionality – and is it even possible?
January 8, 2015 By

The inherent belief within the retail industry is that omnichannel has an endpoint: at some point, a retailer will achieve a state of “omnichannel bliss.”

What social currency can do for – and to – the marketer’s brand
January 5, 2015 By

Marketers are experimenting with ways to use social currency to build brands, enticing consumers to open their social networks instead of their wallets.

Optimizing the mobile app for future mcommerce success
December 31, 2014 By

It is important to note that your mobile sales boost is most likely to come from consumers who have already shopped with you, either in your physical store or via your application.


Beacons will under-deliver – here’s why
December 30, 2014 By

Location is a key to your 2015 marketing success. But beacons will take you down the wrong road.

What is still wrong with mobile advertising
December 29, 2014 By

Having led mobile at two of the world’s largest traditional creative agencies, I have seen it all. Despite all the hype and continued shift of more ad dollars into mobile, most advertisers still view the medium as an afterthought.

In-store cognitive apps will solve retail’s biggest challenge
December 26, 2014 By

Have you ever been shopping in a retail store and known more about a product than the sales assistant?