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Brands should incentivize consumers to go green
Retailers expanding pickup options, facing staff shortages this holiday season: report
Owning the customer experience in an Amazon-disrupted market
Shifts in retail sales of women’s designer bags
Macy’s trademark decision confirms importance of surveys
Year of the Rooster luxury items: Hit or miss with Chinese consumers?
How luxury is the millennial’s unlikely weapon to fight social inequality
Luxury brands need to change their marketing strategy for India
Green is the new black: Backing the Fashion Pact
How resale, rental and flex payments can put luxury within reach – especially now
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Retail
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In-store events may not solve bricks-and-mortar’s problems
Key takeaways from McKinsey’s Chinese Luxury Consumers 2019 report
Personalization, gamification top differentiators of loyalty programs
Retailers are learning to tap technology for bricks-and-mortar loyalty
Outdated POS poses challenge for omnichannel retail: BRP
Consumers go online to find word-of-mouth recommendations
Price points, trustworthiness important elements of sustainable retail’s future
Experiential dining offerings help retailers, hoteliers differentiate themselves: JLL
Retailers leverage FOMO, customization for experiential push: Fashionbi
Omnichannel retail gives fraudsters more opportunities
Mobile purchasing maintains upwards trajectory: BRP
Omnichannel shoppers 4 times more valuable for luxury brands: Forrester
Gen Z favors personalized, flexible shopping experiences
Gen Z fashion shoppers drawn to Amazon, brand sites
Consumers crave self-treating shopping holiday: A.T. Kearney
Direct-to-consumer disrupts all sectors with new customer journey
Luxury companies consolidate but diversify offerings: report
Book excerpt: Meet the HENRYs
Retailers miss revenues due to unplanned markdowns
Revenue share, mobile traffic continue to grow in fashion ecommerce
Incidents of fraud damage retailers’ relationships with consumers
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Incidents of fraud damage retailers’ relationships with consumers
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MOST POPULAR
Brands should incentivize consumers to go green
Retailers expanding pickup options, facing staff shortages this holiday season: report
Owning the customer experience in an Amazon-disrupted market
Shifts in retail sales of women’s designer bags
Macy’s trademark decision confirms importance of surveys
Year of the Rooster luxury items: Hit or miss with Chinese consumers?
How luxury is the millennial’s unlikely weapon to fight social inequality
Luxury brands need to change their marketing strategy for India
Green is the new black: Backing the Fashion Pact
How resale, rental and flex payments can put luxury within reach – especially now