Direct-to-consumer disrupts all sectors with new customer journey

Published: February 13, 2019

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

Making luxury retailers’ physical stores smarter

Published: February 13, 2019

While everyday and premium brands may be hardest hit by the “Amazon effect,” luxury brands are looking for new ways to shape the in-store shopping experience and make their stores profitable, faster.