Hershey CMO: Marketing now part-art, part-science

Published: July 1, 2016

CANNES, France – Cannes Lions’ Festival of Creativity last week attracted the great and good of advertising and marketing. Among them was Peter Horst, chief marketing officer of The Hershey Company, one of the leading chocolate makers nationwide.

Chatbots fulfill promise as 65pc of consumers interact with brands: report

Published: June 30, 2016

Marketers have quickly adopted chatbots and messaging capability to better serve customers in personalized interactive manner, and it is proving to be as beneficial as expected with one in three users engaging with financial services through chat applications, according to the Mobile Ecosystem Forum.