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Brands should incentivize consumers to go green
Retailers expanding pickup options, facing staff shortages this holiday season: report
Owning the customer experience in an Amazon-disrupted market
Shifts in retail sales of women’s designer bags
Macy’s trademark decision confirms importance of surveys
Year of the Rooster luxury items: Hit or miss with Chinese consumers?
How luxury is the millennial’s unlikely weapon to fight social inequality
Luxury brands need to change their marketing strategy for India
Green is the new black: Backing the Fashion Pact
How resale, rental and flex payments can put luxury within reach – especially now
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Retail
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Multichannel retail is ubiquitous, but brands must advertise and incentivize it more: L2
Brands failing to leverage mobile’s full potential: L2
Luxury growth finally sees 5pc bounce back: Bain
5 reasons why leaders should sleep more
3 ways brands help consumers use mobile to navigate physical retail
Chatbots to transform holiday shopping
Only 51pc of brands give mobile tools to in-store sales associates: NewStore
China’s luxury-buying class continues to grow: Hurun
More than half of affluents say relating to a brand is important for loyalty: YouGov
What luxury brands look for in their managers
Digital investment, informed employees arm retailers against ecommerce players
Brands, retailers must support customer service options with digital tools
Technology, connectedness has led to disruption at luxury product level
Automation, personalization in retail can exceed consumers’ comfort: Oracle
Less-is-more mentality calls for new models of fashion, beauty retail
Google, social media top sources for luxury brand site traffic
51pc of retailers already offer same-day delivery, with more to come
Chanel, Gucci rank highest luxury brands on social: NetBase
Sephora, Net-A-Porter, Nordstrom ranked as leaders in personalization innovations
Digital maturity required before brands can create effective localized content
Department stores can use off-price subsidiaries to fight against resellers
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Department stores can use off-price subsidiaries to fight against resellers
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MOST POPULAR
Brands should incentivize consumers to go green
Retailers expanding pickup options, facing staff shortages this holiday season: report
Owning the customer experience in an Amazon-disrupted market
Shifts in retail sales of women’s designer bags
Macy’s trademark decision confirms importance of surveys
Year of the Rooster luxury items: Hit or miss with Chinese consumers?
How luxury is the millennial’s unlikely weapon to fight social inequality
Luxury brands need to change their marketing strategy for India
Green is the new black: Backing the Fashion Pact
How resale, rental and flex payments can put luxury within reach – especially now