Software and technology

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Benefits of embracing the customer effort score

June 13, 2023

Generative AI’s role in reshaping brands’ audio marketing

June 8, 2023

AI-powered chatbots will boost fashion CX

May 25, 2023

Switching from Universal Analytics to Google Analytics 4

May 22, 2023

How to navigate ChatGPT’s disruptive innovation

February 17, 2023

How Google’s new algorithm could kill your business

September 20, 2021

Apple’s crucial IDFA change: 3 tips for strengthening brands with first-party data

June 27, 2021

Breaking the chain of gender inequality

May 14, 2021

Touchless clienteling powers an elevated store experience

April 27, 2021

In-car tech experience should match iPhone’s: Edenspiekermann CEO

April 13, 2021

Evaluating the viability of AI in the workplace

December 15, 2020

How marketers can gain from AI chatbots

November 12, 2020

Automation is key beneficiary of COVID-19 changes: Frost & Sullivan

September 30, 2020

The pandemic recession demands a digital response

July 2, 2020

6 ways how consumer goods and services will transform post-pandemic

June 4, 2020

Embrace the craftsmanship behind digital

April 28, 2020

7 ways to use AI to boost your sales

April 23, 2020

Affluent are early tech adopters: YouGov

October 17, 2019

Consumers increasingly turning to AI assistants for product advice, customer service

September 17, 2019

How Gucci and Chanel are going mobile to enhance customer experience

July 12, 2019

Marketers not yet leveraging AI to full potential: Forrester

May 9, 2019