American Marketer
 Research, insights and analysis for CMOs, brands and retailers
  1. Brands should incentivize consumers to go green
  2. Retailers expanding pickup options, facing staff shortages this holiday season: report
  3. Owning the customer experience in an Amazon-disrupted market
  4. Shifts in retail sales of women’s designer bags
  5. Macy’s trademark decision confirms importance of surveys
  6. Year of the Rooster luxury items: Hit or miss with Chinese consumers?
  7. How luxury is the millennial’s unlikely weapon to fight social inequality
  8. Luxury brands need to change their marketing strategy for India
  9. Green is the new black: Backing the Fashion Pact
  10. How resale, rental and flex payments can put luxury within reach – especially now

Travel and hospitality

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Four Seasons, Ritz-Carlton most searched-for brands by Chinese travelers: study
Facebook engagement increases 100pc with multiple emails: study
55pc luxury spending now experiential purchases: BCG

80pc affluent spenders now on lower-income end: report
Family vacations to unchartered territories is top travel trend: study
Four Seasons tops competitors for site reviews, social media savvy

78pc affluent consumers are on social media: Four Seasons Luxury Trend Report
Affluent consumers see luxury purchases as intimate rewards: Ipsos Mendelsohn
Holiday travel up 6pc year over year: American Express Publishing

Starwood, Four Seasons, Relais & Châteaux most expensive global hotel chains
Ritz-Carlton, Four Seasons tower over competitors in customer satisfaction: J.D. Power
US, Chinese consumers fuel British luxury rebound

Four Seasons only luxury chain to crack top 10 Digital IQ Index
Affluent consumers demand top-quality customer service: experts
Consumers prefer email marketing for communications with luxury hotels

Priceline study reveals changes in travel booking
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  1. Brands should incentivize consumers to go green
  2. Retailers expanding pickup options, facing staff shortages this holiday season: report
  3. Owning the customer experience in an Amazon-disrupted market
  4. Shifts in retail sales of women’s designer bags
  5. Macy’s trademark decision confirms importance of surveys
  6. Year of the Rooster luxury items: Hit or miss with Chinese consumers?
  7. How luxury is the millennial’s unlikely weapon to fight social inequality
  8. Luxury brands need to change their marketing strategy for India
  9. Green is the new black: Backing the Fashion Pact
  10. How resale, rental and flex payments can put luxury within reach – especially now