Number of Chinese ultra-affluents dips as wealth grows: Hurun
For the second straight year, the number of ultra-wealthy Chinese has fallen despite gains in the stock market, according to Hurun’s annual “Richest People in China Index.”
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Emotion is the key to CX differentiation: Forrester exec
NEW YORK – Customer experience is about consumers’ perceptions of their interactions with a brand, and their memories are largely tied to the emotions they feel throughout their journey.
Luxury brands support vulnerability for World Mental Health Day
To mark World Mental Health Day, luxury brands are sharing content and initiatives to encourage consumers to have more conversations around the often emotional topic.
Audi teams with James Beard Foundation to empower female chefs
German automaker Audi is extending its partnership with the James Beard Foundation as it continues to support female entrepreneurs in the culinary and hospitality industries.
Luxury beauty thriving in China due to skincare, digitalization
China’s beauty market is dominated by mass-market players, but luxury brands are embracing technology and personalization to propel their growth at a faster rate.
Details cannot be overlooked for immersive guest experiences
NEW YORK – Luxury brands in the hospitality industry and elsewhere must provide immersive experiences that speak to sophisticated consumers’ deeper consciousness.
Travel companies cater to solo women travelers by building communities
NEW YORK – As female consumers become more prominent in the travel and hospitality industry, luxury brands must create a sense of community and safety to help empower them.
Informal, individualized communications key to engaging China’s younger generations: Agility
China’s millennial and Gen Z audience is looking for brands to speak with them rather than at them, as a study shows they would rather be influential than feel influenced.
New socio-economic dynamics of the art market
Art is a reflection of the times we live in, and the idea of white box as an art format is very 20th century. The format of 21st century art is the feed.
Opportunities abound in luxury wellness travel
NEW YORK – Interest in wellness travel is not losing momentum, according to industry experts speaking on a panel at Condé Nast Traveler’s Points of View Summit.