Book excerpt: The Mobile Mind Shift

Published: June 12, 2014

Mobile is the biggest, most pervasive, most powerful, and most global trend driving us toward the age of the customer. It creates demands not only on customer-facing parts of the business, but also on the systems that technology managers own, systems that must be re-engineered for the demands of mobile. If you want your company to succeed, you must retool it for the age of the customer.

6 luxury marketing trends to watch

Published: June 11, 2014

For luxury marketers, 2014 is predicted to be the year that tips the scales, with more than half of affluent shoppers discovering, actively browsing and shopping for luxury items via digital channels.

Starwood dominates L2’s hotel digital index

Published: June 11, 2014

With all six of its indexed brands netting top 10 rankings in L2’s latest report, Starwood Hotels and Resorts demonstrates that portfolios can evenly employ digital innovations across brands.

Bringing in a new era of mobile engagement

Published: June 10, 2014

Under discussion is the industry’s focus on mobile video advertising, what marketers should do today to improve mobile advertising engagement and how creating a mobile-first mindset is key for continued success.