Cross-channel marketing must-do’s for Valentine’s Day and beyond

Published: February 7, 2014

With Valentine’s Day fast approaching, the impending date has us all watching brands’ tactics for creatively grabbing customer attention to encourage rich engagement and purchases. But take note as these clever and interactive ideas are not limited to Valentine’s Day.

Screening of the payment should be last resort: Forrester

Published: February 6, 2014

Although ecommerce fraud has stabilized in recent years, the battle waged by fraudsters has grown increasingly complicated and retailers are not keeping up, according to a report by Forrester Research.

Lessons from Luxury FirstLook: Strategy 2014: Part two

Published: February 6, 2014

Combine the information-rich online platform – data mining – with the geographic-specificity of mobile and the high touch service of a bricks-and-mortar retailer, now that is something I can believe in.