With more consumers turning to smartphones to handle logistical elements of trips and travel, in the eye of the traveler, social media has become a necessary communications tool to receive efficient, real-time customer service.
A bigger battle for the consumer’s attention is quietly underway that will evolve showrooming beyond the store.
Bentley Motors is celebrating its British heritage as a partner for the Coronation Festival July 11-14 at the Gardens of Buckingham Palace along with other luxury brands.
Bloomingdale’s, Montblanc and Nordstrom have shown strong multichannel commerce efforts through their email campaigns that drive consumers to purchase both online and in-stores, according to the latest study from L2 Think Tank.
Financial Times’ annual Business of Luxury Summit 2013 will take place June 2-4 at Palais Liechtenstein, Vienna, and will follow the theme of “Power, Politics and Profits.”
The “cookie economy” upon which so much of the Internet is reliant does not quite translate in the world of disparate mobile devices and platforms.
Audi of America is helping those who served in the United States military by launching a new program for skilled technicians to work in its dealerships.
Four Seasons Hotel Toronto is targeting the lesbian, gay, bisexual and transgender community as the official hotel sponsor of Toronto Pride 2013.
In the 2010s, when industry after industry is being rudely disrupted, we may need to be more unreasonable about our search for solutions and our adaptation to the new status quo.
Italian jeweler Bulgari is gaining exposure by showing off its trademark designs and cultural relevance in an exhibition at the M. H. de Young Memorial Museum in San Francisco.
