66pc abandon mcommerce purchases because of issues at checkout

Published: May 14, 2013

Mobile commerce is growing, with 68 percent of smartphone and tablet owners having attempted to make purchases on their devices. However, problems during the payment process have forced 66 percent to abandon their transactions, according to a report from Jumio.

Mobile content revenue to hit $65B by 2016: study

Published: May 14, 2013

Tablets are poised to bring in substantial revenue in the next few years as consumers increasingly become more comfortable paying for content, according to a report from Juniper Research.

Data dips deeper into the pockets of wireless carriers

Published: May 14, 2013

Today, on carrier networks where voice once ruled the airwaves, 85 percent of all traffic is now data, and that figure is only going to grow as new generations of phones and tablets gobble up more bandwidth.

3 tips for mobile expense management

Published: May 13, 2013

If you are reading this, you probably work for a marketing agency or in a marketing role for your company. Like me, you are likely on the road a lot and working after-hours from home. Your life is already very mobile.

Can luxury staff redesign customers’ digital experiences?

Published: May 10, 2013

Recent articles have profiled how selective luxury hotels are actively involving staff in redesigning the patron experience. The assumption is that employees know what customers request and can anticipate their needs, creating an improved customer experience.