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Measuring mobile ROI: Fact or fiction?
June 21, 2013 By

For many marketers, the missing link in enabling mobile to take off relates to the perception that measuring ROI in mobile is not possible.

Mobile first – well, kind of
June 20, 2013 By

Mobile may not make sense for every marketer and industry out there.

Convergence of social mobility and luxury branding
June 19, 2013 By

Your marketing team’s brand paradigm must evolve from product flogger to consumer ally – and trust me, this is a move worth making.


How to avoid major mobile traps
June 18, 2013 By

We recently finished a massive analysis of thousands of mobile usability studies in which we identified the major mobile traps that marketers fall into when transitioning their sites and apps to mobile.

How to optimize the Web site for mobile devices
June 17, 2013 By

Analyses of consumer behavior have shown that mobile users have different needs and expectations than desktop users.

Key luxury travel advertising trends
June 14, 2013 By

In online advertising, luxury travel is a game with its own rules. Reaching affluent travelers who are in a buying frame of mind can be tricky – travel is always a high-ticket item.


3 aspects of mobile business intelligence that retailers must get
June 13, 2013 By

In retailers’ haste to get a mobile solution to help manage business from afar, we need to slow down a little to consider four areas of mobile business intelligence for retail that will either make or break your investment.

Sexy, but unimpressive: Apple fails to meet mobile expectations
June 12, 2013 By

Apple is not actually stepping up to deliver any game-changing products or features. It is just putting more makeup on the front end of a product, which will not drive sales.

Marketers must keep mobile simple
June 11, 2013 By

Mobile solutions should move out of the creative departments and into the strategy or planning departments of the agency world.


Mary Meeker’s Internet Trends report dissected
June 10, 2013 By

Mary Meeker and the folks at venture capital firm Kleiner Perkins Caufield & Byers May 29 presented their annual “Internet Trends Report” at the D: All Things Digital conference.

Book excerpt: The Luxury Collection: Hotel Stories
June 7, 2013 By

In the late 1920s, a piece of land at the crossroads of scenic Avenue de l’Alma (now Avenue George V) and Avenue Pierre 1er de Serbie was put up for sale by the Paris city hall.

Book excerpt: Deliver total product experiences
June 6, 2013 By

What your company sells is no longer just a product or service. The product is now at the center of a total product experience. Unless you realize this, you will get outmaneuvered by digital disruptors whose products may not be as good, but who offer better experiences.


All bar code readers are not created equal
June 5, 2013 By

What most QR readers are missing is consumer preference to simply read the code quickly, reliably and effortlessly each and every time.

Social customer service on-the-go
June 4, 2013 By

With more consumers turning to smartphones to handle logistical elements of trips and travel, in the eye of the traveler, social media has become a necessary communications tool to receive efficient, real-time customer service.

Showrooming evolves as mobile commerce takes center stage
June 3, 2013 By

A bigger battle for the consumer’s attention is quietly underway that will evolve showrooming beyond the store.


Moving beyond the cookie-dependent economy on mobile
May 31, 2013 By

The “cookie economy” upon which so much of the Internet is reliant does not quite translate in the world of disparate mobile devices and platforms.

Adapting to consumers’ multiscreen behavior
May 30, 2013 By

In the 2010s, when industry after industry is being rudely disrupted, we may need to be more unreasonable about our search for solutions and our adaptation to the new status quo.

Driving in-store sales with mobile marketing
May 29, 2013 By

Few bricks-and-mortar retailers have taken full advantage of the opportunity to marry their location-based product inventory with shoppers’ location-based product demand.


Analyzing Big Data for customer insight
May 28, 2013 By

Back in 2010, Google executive chairman Eric Schmidt forewarned of an impending data explosion. “Between the birth of the world and 2003, there were five exabytes of information created. We [now] create five exabytes every two days,” he said.

4 reasons to stop calling tablets mobile devices
May 24, 2013 By

It might be hard to believe, but tablets are not mobile devices and here are four reasons why.

5 tips to creating a better mobile landing page
May 23, 2013 By

According to a Google study, 61 percent of users said if they did not find what they were looking for right away on a mobile site, they would quickly move on to another site.