Luxury labels earn 80pc of beauty social media engagement: Shareablee
Creating highly satisfied customers is no longer enough for beauty brands, as labels should foster a relationship that develops more valuable connected consumers.
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Brands, retailers must support customer service options with digital tools
As retail moves beyond the traditional store and ecommerce outlet, brands need to use every digital tool available to meet consumers’ high standards for customer service.
Significance of luxury real estate to the global high-net worth
For older luxury markets in North America and Europe, the idea of status connects more directly with personal achievement. For younger buyers, status also equates to exclusivity.
The Plaza Hotel turns 110 with celebrity fanfare
Fairmont-managed The Plaza Hotel is celebrating the 110th anniversary of its opening with help from its famous guests.
Las Vegas businesses turn to Twitter for community outreach following shooting
Hotels and retailers located on the Las Vegas Strip have turned to Twitter to help those impacted by the shooting on the night of Oct. 1.
Ad:tech New York stumps for engagement and experiences with post-advertising innovation theme
The next edition of ad:tech New York Nov. 1-2 is targeting agency executives, publishers and brand marketers with a pitch of innovation in a post-advertising era where ads, marketing, technology and media have muddied established roles in customer acquisition and retention efforts.
Condé Nast chairman emeritus Si Newhouse dies at 89
Samuel I. Newhouse, Jr., the former chairman of Condé Nast credited with the media group’s global expansion, has died at the age of 89.
Stella McCartney, The RealReal link to promote luxury “recommerce”
British label Stella McCartney is joining forces with The RealReal to market the reusability of luxury fashions, prompting consumers to get on board with the circular economy.
Lebua to open most-expensive Japanese restaurant in Bangkok
Southeast Asian hospitality chain lebua Hotels & Resorts is continuing its merging of high-end hospitality and fine dining with the announcement of Sora, the most-expensive Japanese restaurant in Thailand’s capital.
Technology, connectedness has led to disruption at luxury product level
Thanks to increased connectedness, the traditional barriers between work, play and relaxation have blurred, causing marketers to struggle to develop impactful strategies.