Harrods to let waitstaff keep 100pc of tips received
British department store Harrods has agreed to revise its gratuity policy after a Jan. 7 protest called attention to an unfair policy at the retailer’s in-store restaurants.
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Strong luxury brands see significantly more returns for shareholders: BrandZ
NEW YORK – Louis Vuitton and Hermès dominated the top 10 most-valuable luxury brands in 2016, a difficult feat during a disappointing year for others, according to the global head of BrandZ.
Ethical transparency relies on brand storytelling, education and humanity
NEW YORK – As consumer expectations lean increasingly toward transparency, a brand’s dedication to sustainable business practices is more important than ever before, said panelists at Luxury FirstLook: Time for Luxury 2.0 on Jan. 18.
Out-of-home media in 2017: Embracing the seismic shift towards audience
There was a time when, if you wanted to buy OOH media in a city, you could select media owners who occupied specific places or venue types that you felt matched your desired audience: business people in office buildings or vehicle owners at gas stations, for example. Not anymore.
New faces of luxury: Jennifer Grove, founder/CEO of Repeat Roses
Repeat Roses is an eco-friendly company headquartered in New York that collects and repurposes florals from events and delivers them to nursing homes, hospitals, hospice care and pediatric cancer treatment facilities.
Private plane arrivals for inauguration projected to be down from 2009
Despite President-elect Donald Trump’s penchant for private planes, his inauguration festivities are expected to draw less private jet traffic into Washington than President Obama’s swearing in.
CFDA helps design future of fashion retail alongside Accenture
The Council of Fashion Designers of America is teaming up with Accenture to help its member labels innovate for today’s retail and technology environment.
Go beyond data to curate bespoke, memorable events
NEW YORK – An event-planning trap that much of the luxury industry falls into is hosting over-the-top experiences for the wrong audience and hoping for an ROI.
5 tips for managing complex mobile marketing assets
Gone are the days of linear mobile campaigns. Now, content, media and mobile marketing assets must be optimized and personalized with precision to generate the best engagement and results.
Year of the Rooster luxury items: Hit or miss with Chinese consumers?
Chinese customers do not like it when they feel designers misinterpret or misunderstand Chinese culture.