Wearables are the new loyalty frontier

Published: August 11, 2014

My prediction is that wearables will take over helping consumers shop, purchase and share, and so loyalty must embrace them sooner or later.

5 pitfalls that banks must avoid as they offer mobile service

Published: August 7, 2014

According to Javelin Strategy and Research, by switching just one customer’s in-branch deposit per month to the mobile channel, the average bank stands to save almost $50 per year per customer, adding up to $1.5 billion in cost savings for the industry.