Book excerpt: Customer Sense: How the 5 Senses Influence Buying Behavior

Published: June 24, 2013

One of the most important auditory cues associated with any brand-name product is the brand name itself. The brand name is not really a sensory signature in itself or an example of sonic branding, but it still has the power to make or break a product line’s success.

Measuring mobile ROI: Fact or fiction?

Published: June 21, 2013

For many marketers, the missing link in enabling mobile to take off relates to the perception that measuring ROI in mobile is not possible.

Jaguar Land Rover France enriches Le Royal Monceau guest experience with new partnership

Published: June 18, 2013

Jaguar Land Rover France is supplying guests at the Le Royal Monceau Raffles Paris with access to a Jaguar XJ Ultimate and the new Range Rover Autobiography as part of a marketing strategy that aims to entice current and prospective consumers, as well as elucidate both vehicles’ features and enrich the overall luxury travel experience.

82pc of ecommerce merchants not tracking mobile sales: report

Published: June 18, 2013

Ecommerce merchants have been slow to adapt to the growth in mobile, with 82 percent not knowing whether a purchase on their Web site comes from a mobile device or a PC, according to a new report from TransFirst and ControlScan.

How to avoid major mobile traps

Published: June 18, 2013

We recently finished a massive analysis of thousands of mobile usability studies in which we identified the major mobile traps that marketers fall into when transitioning their sites and apps to mobile.