Measuring mobile in-app engagement
What constitutes a positive in-app experience? And, more importantly, how do you monetize future mobile engagement opportunities?
What constitutes a positive in-app experience? And, more importantly, how do you monetize future mobile engagement opportunities?
Consumers are increasingly spending more time on mobile, using smartphones to gain product information, find stores and interact with the brand once in the door.
Luxury marketers truly stepped up their game for the fourth annual Fashion’s Night Out event in New York last week, bringing in celebrities, music performances and exclusive products to celebrate fashion and consumer engagement.
Retailers despise showrooming because they are assuming all the risk by stocking products and gaining none of the benefit of the sale, which is lost to a lower-priced, online-only seller or a competitor.
Department store chain Nordstrom has been lauded as the top-performing luxury digital retailer due to its seamless customer service, social media prowess, comprehensive mobile strategy and efficient commerce channels, according to L2 Think Tank.
There is a pattern we have seen with marketers that have edged into enterprise mobile applications which holds promise, but falls short of exploiting the power of mobility.
One of the mobile user’s primary goals is to get information as quickly as possible while completing online tasks on the go.
With so many getting so down on the future of mobile advertising, the time is ripe for the optimistic among us.
Extreme leniency from Wall Street, venture capitalists and angel investors in the past two decades has enabled flights of fancy and the launch of ventures that would never have lasted a year in the pre-Internet era.
Pre-sale, purchase and aftercare are the new holy trinity of the luxury retail experience, and the brands that activate this will see results.