Four Seasons tops competitors for site reviews, social media savvy

Published: March 26, 2012

The Four Seasons Hotel Co. has been named the No. 1 digitally-savvy hotel brand, attributing its success to a combination of mobile, Web site, digital marketing and social media success, according to L2 Think Tank’s 2012 Digital IQ: Hotels study.

Four rules of mobile CRM

Published: March 23, 2012

What marketers should do to add mobile to the CRM program if they want to continue maintaining a relationship with today’s consumers.

Mobile is a state of mind, not a buzzword

Published: March 22, 2012

By avoiding the effort necessary to identify mobile touch points between the overall business and consumers, some marketers are simply checking the mobile box on their marketing and sales strategy.

When do QR codes work?

Published: March 21, 2012

It is clear that QR codes have their place. Like any marketing channel, they are not a sure way to reach every single person.