The battle for Mr. Costanza’s exploding wallet

Published: November 7, 2011

Although pundits debate trading the cowhide wallet for the phone, the 2011 consumer has already more than one wallet. Every time we store a credit card on a Web site, we are creating a new wallet and a new check-out relationship.

Beyond influence: Why every fan matters

Published: November 3, 2011

Twitter CEO Dick Costolo recently held a press conference at the company’s headquarters. The event marked the first time that Twitter disclosed the actual number of its active users.

Book excerpt: The Impulse Economy

Published: November 2, 2011

Brand marketers and retailers compete for mind share. They woo their shoppers by price and brand affinity. These retailers segment shoppers into groups that have profiles, patterns and names.