News

Digital natives expect bricks-and-mortar stores to leverage more tech

June 26, 2019

Hoteliers should approach room service as extension of travel experience

June 26, 2019

Marketers unprepared for potential recession: report

June 25, 2019

Luxury labels turn to monobrand sites, WeChat to reach Chinese customers

June 24, 2019

New vehicles fail to make significant improvements: J.D. Power

June 21, 2019

Affluent consumers unsatisfied with luxury marketing: YouGov

June 21, 2019

Chinese twentysomethings propelling luxury goods growth

June 21, 2019

FTC enforcement highlights compliance with Consumer Review Fairness Act

June 21, 2019

Positive feedback, relevant information key to drawing in new consumers

June 19, 2019

Brands fail to consistently improve customer experiences: Forrester

June 18, 2019

Prime London real estate dominated by Chinese, US buyers

June 18, 2019

Luxury ecommerce lacks speed, leaving shoppers behind: report

June 17, 2019

Tech-augmented hospitality offers more seamless, relevant experiences

June 17, 2019

Luxury goods business to see steady growth for third straight year

June 14, 2019

Veuve Clicquot undergoes mission to inspire women to become entrepreneurs

June 13, 2019

Customer satisfaction hinges on fulfilling specific needs: Forrester

June 12, 2019

Emotion should not be underestimated in building customer loyalty

June 12, 2019

Monobrands gain ground in luxury ecommerce, but multi-brands maintain prominence: report

June 11, 2019

Boomers still outbuying younger clientele in prime London market

June 11, 2019

Ecommerce experience heightening consumers’ retail expectations

June 10, 2019

Luxury hotels can leverage social clout to attract young affluents

June 10, 2019