The modern “Little Black Book”

Published: October 24, 2019

The white-glove experience made possible by the concept of the little black book created a personal touch for shoppers and gave them a reason to keep coming back again.

3 lessons brands can learn from Greta Thunberg

Published: October 23, 2019

While the world watched a tough, passionate 16-year-old from Sweden take on the very real and pressing issue of climate change, I kept thinking about the impact to brands.

LVMH samples luxury’s future in mission-driven Madhappy?

Published: October 23, 2019

Paris-based LVMH knows what luxury consumers want, and year after year it is successful in delivering it to them. But like any other big company, there comes a time when it reaches its zenith and starts to plateau.

BCG shares dozen new and emerging trends in luxury

Published: October 22, 2019

NEW YORK – A recent Luxury Marketing Council salon luncheon hosted by Boston Consulting Group at its New York office unearthed a dozen trends based on its annual BCG/Altagamma survey, “True-Luxury Global Consumer Insight 2019.”